IF YOUR ADHERENCE MEASURES DECIDE YOUR BONUS
PDC is won or lost
in the gap after
a missed refill.
Three Part D adherence measures (diabetes, RAS antagonists, statins) carry roughly 31% of your Part D summary rating. They are not won in the call center or the mailer. They are won in the two to six weeks after a member does not pick up a refill, and lost by every plan that finds out at the end of the quarter.
Adherence measures return to triple weighting in measure year 2027. The work to be ready for it happens now.
Your plan's name
on the outreach.
Members ignore numbers they do not recognize. Outreach that carries your plan's name gets opened, and reach is the hard part of every adherence program.
Help keeping your medications on track.
Your plan includes reminders, refill reminders, and a pharmacist who will review everything you take. No extra cost and nothing to download.
Reminders and refill reminders
Texted to you, timed to your prescriptions.
Pharmacist review
A comprehensive medication review, included.
Care coordination
We contact your prescriber when something must change.
Caregiver access
A family member kept in the loop, with permission.
Get started
No cost to eligible members. Reply STOP any time.
One script tag on your site. Your brand, your colors, your domain. You set every price; we suggest one in your dashboard.
Find the gap
while it is still
a gap.
Claims data tells you a member was non-adherent. It tells you late, after the days without medication are already counted against you. The intervention that changes a PDC number has to happen while the member still has time to fill.
This platform runs on refill timing, not retrospective claims. When a fill is due and does not happen, the member hears from you, in their language, on the channel they already use, within days. A pharmacist works the cases where the reason is clinical rather than logistical.
A benefit you
already have to run
Every Part D sponsor is required to operate an MTM program, and the money to deliver it is already inside your Part D payment. The question is never whether to run one. It is whether the one you run moves adherence or only produces documentation.
Pharmacist-delivered CMRs
Comprehensive medication reviews conducted by our pharmacists, with a personal medication list and action plan sent to the member, and prescriber outreach when a change is warranted.
Targeted reviews between CMRs
Drug interactions, duplications, high-risk medications in older adults, and adherence gaps surfaced continuously rather than annually.
Documentation built for audit
Every outreach attempt, review, and prescriber contact captured in a structured record designed to hold up when CMS asks how the program ran.
Your brand
on the outreach.
Not ours.
Most medication management vendors call your members as themselves. Members do not recognize the number, do not answer, and the completion rate you are measured on stays where it was.
Here the member hears from you. Your plan name, your voice, on a channel they already read, because the same white-label engine that runs under a clinic's brand runs under yours. Reach is the hard part of every adherence program, and reach improves when the sender is somebody the member has heard of.
Engagements with plans are scoped, contracted, and delivered as a program, not activated from a trial. Expect a data review, a security review, and a defined pilot population before anything goes live.